Privacy Policy

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Privacy Policy

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit or use this website. We respect your privacy and are committed to handling personal data responsibly and transparently. By using this website, you acknowledge the practices described in this policy.

Data Collection

We may collect personal information that you voluntarily provide when you contact us, submit an inquiry, subscribe to communications, or otherwise interact with the website. This information may include:

  • Your name or username;
  • Email address and telephone number;
  • Information included in your messages or requests;
  • Any other information you choose to provide.

We may also automatically collect limited technical information when you visit the website. This may include your IP address, browser type, device information, operating system, referring pages, pages viewed, and the dates and times of access. This information is generally used in aggregated or pseudonymised form to maintain and improve the website.

Use of Data

Personal data may be used for the following purposes:

  • To respond to questions, requests, and other communications;
  • To provide, operate, maintain, and improve the website;
  • To monitor website performance, security, and reliability;
  • To prevent fraud, abuse, unauthorised access, and other unlawful activity;
  • To comply with applicable legal and regulatory obligations;
  • To send service-related messages where necessary and permitted by law.

We process personal data only where we have a lawful basis to do so. Depending on the circumstances, this may include your consent, the performance of a request or agreement, compliance with a legal obligation, or our legitimate interest in operating and securing the website. We do not sell your personal information to third parties.

Cookies

This website may use cookies and similar technologies. Cookies are small text files stored on your device that help websites remember settings, understand how visitors use their pages, and support essential functions.

Cookies may be used for purposes such as:

  • Enabling essential website functionality;
  • Remembering preferences and settings;
  • Understanding website traffic and usage patterns;
  • Improving website content, performance, and user experience.

Where required by law, non-essential cookies will be used only with your consent. You may manage or disable cookies through your browser settings. Disabling certain cookies may affect the availability or functionality of some parts of the website.

Third-Party Links

The website may contain links to third-party websites, platforms, or services, including social media pages such as X. These external services operate independently and have their own privacy policies and terms. We are not responsible for the content, security, or privacy practices of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information or using its services.

Data Sharing and Retention

We may share personal information with trusted service providers who assist with website hosting, technical maintenance, communications, analytics, or security. Such providers may process data only as necessary to perform services on our behalf and are expected to apply appropriate confidentiality and security measures.

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, meet legal and accounting requirements, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of information and the reason it was collected.

Security

We use reasonable technical and organisational measures designed to protect personal information against accidental loss, misuse, unauthorised access, alteration, or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure. You should take appropriate steps to protect your accounts, devices, and communications.

User Rights

Subject to applicable law, you may have the right to:

  • Request access to the personal data we hold about you;
  • Ask us to correct inaccurate or incomplete information;
  • Request deletion of your personal data in appropriate circumstances;
  • Restrict or object to certain processing activities;
  • Request the portability of information you provided to us;
  • Withdraw consent where processing is based on consent;
  • Lodge a complaint with the relevant data protection supervisory authority.

To exercise these rights, we may need to verify your identity. Requests will be handled within the time limits required by applicable law.

Contact

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or want to raise a concern about the handling of your personal data, please contact us:

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Any updated version will be published on this page with a revised effective date where appropriate.